Customer Survey

1. How many boxes have you received from My Snake Crate?

One

Two

Three

Four or more

2. Are you currently subscribed to My Snake Crate?

Yes

No

4. Do you think My Snake Crate is worth the value for the price?

Yes

No

5. Which item in My Snake Crate did you like the MOST?

6. Which item in My Snake Crate did you like the LEAST?

8. How would you describe the quality of My Snake Crate?

Poor: I threw the whole box in the trash

Fair: I kept a few things, but discarded the rest

Good: I liked most of the box, but it needs a lot of improvement

Very good: I loved everything in the box, but there is some room for improvement

Excellent: I loved everything in the box, and no improvement is needed

9. How would you rate the accuracy of the information in My Snake Crate?

Good: Somewhat accurate, but with several inaccuracies

Very good: Almost everything was accurate

Excellent: All of the information was accurate

10. Did you or your family learn valuable information from My Snake Crate?

Yes, plenty!

Somewhat

Not at all

12. How would you describe the level of information in My Snake Crate?

Not technical enough; the content should be more comprehensive and complex

Just right; I am satisfied with the balance between simple and complex information

Too technical; the content is difficult to understand and should be simplified further

13. Is there any feedback you would like to share that wasn’t addressed in our survey?

No, I don't have any feedback

Yes, I have feedback (please specify below):

Scale Mail